Returns & refunds
Every parcel is packed with care. If something isn't right, tell us and we'll sort it out.
A damaged or wrong book
Send us a photo on WhatsApp within 3 days of receiving your parcel, with your order number. We'll send the right book or a replacement at no cost, or refund it if we can't.
Changing your mind
We can't take back books that arrived in good condition, so please check the title before you order.
Cancelling an order
Message us as soon as possible with your order number.
You can cancel any time before the parcel is posted. Once it's with the courier, it can't be cancelled.
Refunds
Paid by bank transfer? We refund to your bank account within 5 working days of agreeing the refund. Send us the account details on WhatsApp.
Questions? Contact us.