Refund policy
Return & Refund Policy
We want you to be happy with every book you order. If something's not right, here's how we handle it.
Change of mind
You can return an item within 7 days of delivery if you've changed your mind, provided the book is unused, unmarked, and in its original condition. Return shipping is at the customer's cost. Once we receive and inspect the book, we'll refund you to your original payment method within 5–7 business days.
Damaged, defective, or wrong item
If your order arrives damaged, defective, or isn't what you ordered, contact us within 48 hours of delivery with photos of the issue. We'll cover return shipping and issue a full refund to your original payment method — no 7-day limit applies here, since this isn't your error.
Non-returnable
- Books marked as final sale
- Items returned without prior contact, or outside the 7-day change-of-mind window
How to start a return
Message us on WhatsApp or email [Happyreaderlk@gmail.com] with your order number and reason for return. We'll confirm next steps and, where applicable, a return address.
Refunds
All approved refunds go back to your original payment method. Processing can take 5–7 business days after we receive the returned item, depending on your bank.